Mamahosty Refund Policy

1. Overview

At Mamahosty, we strive to provide high-quality hosting services. However, if you are not satisfied with our service, you may be eligible for a refund under the terms outlined below.

2. Money-Back Guarantee

We offer a 30-day money-back guarantee on all new hosting plans.

The refund applies only to first-time purchases and does not cover renewals, upgrades, or add-on services.

Domain registrations, SSL certificates, and other third-party services are non-refundable.

3. Eligibility for Refund

To qualify for a refund:

• Your refund request must be submitted within 30 days of purchase.
• You must not have violated our Terms of Service (e.g., abuse, illegal activities, spamming).
• Refunds will be issued only to the original payment method used.

4. Non-Refundable Services

• Domain name registrations, renewals, and transfers.
• SSL certificates and security services.
• Website migrations and custom setup fees.
• Any promotional or discounted services.

5. How to Request a Refund

To request a refund, please contact our support team at support@mamahosty.com with your order details.

6. Processing Time

Refunds will be processed within 7-10 business days after approval. The actual time for the funds to reflect in your account depends on your payment provider.

7. Changes to Policy

Mamahosty reserves the right to modify this refund policy at any time. Any changes will be updated on our website.

For further inquiries, contact our support team at support@mamahosty.com.